| We offer interactive training for support staff. We work with secretaries, IT, librarians, archivists, post room staff, reception team, telephonists, catering and others. |
Popular current support staff courses are:
• dealing professionally with difficult
people and situations
• self confidence for support staff
• being in a partnership with your boss
• time management and multitasking
• assured listening and communicating
• making the transition from secretary to PA
• improving telephone skills
• managing your manager
• teambuilding for support staff
• secretarial co-ordinators’ workshops
• rapport skills for support staff
• effective people management for HR
• 1:2:1 leadership coaching for team-leaders |
